Six Steps to Educate Employees About Delegated Tasks and Assignments
Leaders teach employees how to perform their delegated assignments and tasks in order to assure their timely and accurate completion. An effective method of educating employees both ensures complete understanding of assignments and addresses productive ways to complete them successfully.
When tasks are delegated, many leaders become frustrated by the inability of employees to complete assignments in a timely and competent manner. Leaders often feel completing assignments by themselves is easier and faster. This becomes an excuse and a barrier to delegating altogether. It also hampers the leader’s ability to grow and increase their productivity.
Leaders regularly delegate assignments, but continue to see employees fall short of assignment completion and the expectations set for them. This is often the result of assignments or tasks being misunderstood, ignored, forgotten or viewed as overwhelming. These negative outcomes are generally attributed to improper or ineffective employee education.
Leaders know that in order to increase productivity and results, the first step is to properly educate their employees in how they want the task and assignment carried out and how specifically to do it. Employees must also be made aware of set time frames for accomplishing the work and the desired results the leader expects.
While employees may stumble initially, leaders understand that their proficiency will increase greatly with time and experience. Use of the following six-step instructional method is a top priority for leaders because it eliminates unsuccessful assignment implementation and completion.
In order to effectively educate employees, leaders begin by previewing the overall assignment, task or responsibility. They look at all the components necessary to complete it effectively in a timely fashion and review their personal expectations in regard to it.
One main responsibility in educating employees is to make instructions as clear and precise as possible. Leaders know that explaining clearly is a twofold process. They need to present their information in a way that is logical and free of confusion or ambiguity. The other side of clarity is how an employee perceives, interprets and responds to the instructions.
Leaders make it a point to use vocabulary that is on the employee’s level of understanding. Specific examples are used that relate directly to the tasks and expectations within the given assignment. Leaders carefully organize and sequence the components of each task to be assigned. They eliminate irrelevant or unrelated information and are logical and realistic in their expectations and requirements.