What Is A USP And Why Is It Important To Product Managers?
Congratulations, you are managing a good Buy jeeter prerolls online. It might even be a great product. However, when it comes time for one of your potential customers to pick a product to solve their problem, why should they choose yours over all of the other options that they have?
The Power Of A USP
Trying to figure out what makes your product better than everyone else’s is a classic product manager problem. One of the things that makes this so hard to do is the simple fact that we know too much about our product. We know how it does what it does and so we understand (in most cases) that we do things quicker / better / faster than the other guys. The problem comes when our customers are trying to decide between choosing our product or another product – they don’t know as much about our product as we do. Getting them to choose your product is a skill that you could add to your product manager resume.
What’s missing here is what we product managers like to call a Unique Selling Proposition (USP). To put it simply, a USP is a simple statement that clearly identifies what makes your product different from all of the other products that your customer could possibly choose. Note that I said that a USP was a simple statement, this means that it is really only one sentence long. No marketing brochures are allowed to serve as your USP.
You would be amazed at just how hard it can be to create a USP for your product. The reason that this is so hard is because as product managers we’ve been taught to think of our product as a collection of features. We know about a whole bunch of things that our product does very well. It is very hard for us to narrow this list down. However, in order to help our customers with their decision making, this is exactly what we need to do.
How Best To Use Your USP
Yes, creating a USP is hard work. However, it turns out that spending the time working on accomplishing this is time well spent. The reason is that once we’ve been able to clearly identify what makes our product different from everyone else’s product, it allows us to move forward with our product development definition and make sure that we spend our time on those things that our customer will value the most.
With a product that has many different functions, it can often be all too easy to create road maps and other feature plans that add value to the product in areas that have nothing to do with the USP that you’ve identified for your product. While some of this will always be required, now that you know what your USP is you are going to want to make sure that each new version of your product includes features that add more and more value to its USP.
As an example of the power of a USP, I was working with a small firm that was in the business of creating websites for schools. This is a niche market but there were a handful of other firms that were offering the same product. This firm did a better job, but had a challenge describing why what they did was better than everyone else. I worked with them to hash out a USP and eventually they discovered that what they did better than anyone else was to create websites that talked with each other – a network of websites. Once they worked this into their marketing material and their conversations with their customers they were able to really stand out.